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Phone Systems :: Shipping & Returns
Shipping & Returns
SHIPPING
NRG Communication utilizes Federal Express. Your requests for special handling such as Overnight, Second Day Air, etc. are gladly accepted. NRG Communication is not responsible for any damages incurred from the performance of these carriers.
RETURN POLICY
We offer returns on both new and refurbished products. All returns must be received within 30 days of the date of invoice with a proper Return Authorization number (RA #). A 20% restocking fee is charged on all new returns. There is no restocking fee on refurbished product returns. The refund includes the total charge amount minus the shipping charge. Returned products must include all original packaging, documentation, and accessories. Incomplete or defective returns will be refused. We will not accept any returns without an RA #. For any questions or to request a Return Authorization number, please call 877-522-4674 or email to sales@nrgcommunication.com.
Not sure what phone system you need? Fill in our quote request and we will get back to you within 24 hours with a phone system that meets the needs of your office along with an unbeatable price.
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